Question 1

How much does an AI medical receptionist cost per month?

Accepted Answer

Clinivocx costs $799 per month for a 1-provider practice, $1,999 per month for 2-3 providers, and $4,999 per month for 4 or more providers. Across the market, published AI answering prices range from roughly $150 per month plus per-call fees to per-seat pricing starting at $249; many vendors publish no pricing at all.

Question 2

Do you charge per call, per minute, or a flat monthly fee?

Accepted Answer

A flat monthly fee by practice size. There is no per-call or per-minute meter on your patients' calls, so a busy flu season does not change your bill.

Question 3

What is included in every plan?

Accepted Answer

All three tiers include the full product: 24/7 call answering, appointment booking and rescheduling, urgent-call escalation, after-hours coverage, outbound reminder and recall campaigns, transcripts and summaries with action items, six languages, and a signed BAA. Tiers differ only by practice size.

Question 4

Is there a setup fee or a long-term contract?

Accepted Answer

[PLACEHOLDER: confirm setup fee (state $0 explicitly if none) and contract terms (month-to-month vs annual) before launch. This answer must not ship as a placeholder.]

Question 5

Is AI cheaper than a human answering service?

Accepted Answer

Usually, at medical call volumes. Traditional medical answering services commonly charge $1.00 to $2.25 per live-operator minute, and message-only services still hand your staff the follow-up work. A flat-rate AI receptionist answers, completes the booking, and does not bill by the minute.

Question 6

How does this compare to hiring a receptionist?

Accepted Answer

A full-time medical receptionist typically earns roughly $35,000 to $48,000 per year before benefits, covers about 40 hours a week, and takes one call at a time. Clinivocx starts at $9,588 per year, covers all 168 hours, and answers concurrent calls. Many practices run both: staff at the desk, AI on the phones.

Question 7

Is there a free trial?

Accepted Answer

We run a guided demo with your real call scenarios instead of a self-serve trial, because safe deployment in a medical practice needs escalation rules configured first. Book a demo and we will show the product answering the calls your practice actually gets.

Service	Published price	Setup fee	Source
Clinivocx	$799-$4,999/mo flat by practice size	None	Published on this page
Smith.ai (AI receptionist)	$150/mo Pro, ~$2.00/call; $500/mo Enterprise	None published	smith.ai/pricing/ai-receptionist, verified Aug 2026
Smith.ai (human receptionists)	$300/mo for 30 calls, $10.50-$11.50/call overage	None published	smith.ai/pricing, verified Aug 2026
healow Genie	“Starting at $249 per seat per month”; tiers not defined	Not published	genie.healow.com/pricing, verified Aug 2026
Zocdoc Zo	$2 per successfully booked appointment (their launch announcement)	None per their announcement	zocdoc.com newsroom, verified Aug 2026
Traditional answering services	Commonly $1.00-$2.25 per live-operator minute	Varies; often $0-$1,500	Published market rates across vendor pricing pages, Aug 2026
Talkie.ai / Simbie AI / others	Do not publish US pricing	Not published	Vendor sites, verified Aug 2026

	Full-time receptionist	Clinivocx Small tier
Cost per year	About $35,000-$48,000 salary before benefits	$9,588 flat
Coverage	About 40 hours/week	168 hours/week
Concurrent calls	One at a time	Every call at once
Sick days and turnover	Yes	None
In-office patient care	Yes, their real value	No, that stays human

Public pricing, by practice size

What the market charges

One receptionist, or phones covered 168 hours a week

Pricing questions

See it answer before you pay anything