Clinivocx

For chiropractic practices

Chiropractic answering service that fills the schedule

Every call answered, every new patient booked, every red flag escalated instead of scheduled.

Clinivocx is an AI chiropractic answering service: it answers your practice line 24/7, books new patient consults and adjustments, explains your packages and cancellation policy from your knowledge base, and escalates red flags like progressive numbness to your on-call protocol. Flat pricing from $799 per month.

Gboyega OfiFounder, ClinivocxUpdated

INBOUND · 10:41 AM
Caller

My lower back seized up this morning and now my left leg is going numb.

AI

Numbness down the leg is on Dr. Whitaker's escalate list, so I'm not going to book you. I'm connecting you to the on-call line now.

Caller

Is that something serious?

AI

I can't assess that and I won't guess. Stay on the line and I'll get you to someone who can.

⚠ ESCALATED · RED FLAGNOT BOOKED

The call taxonomy

The ten calls your front desk gets, handled

What chiropractic patients actually call about, and what Clinivocx does with each.

The callWhat Clinivocx does
New patient wants a consultationBooks the initial exam and captures how they found you
Adjustment booking or rescheduleBooks or rebooks on the call; frees the slot for someone else
“Do you take my insurance?”Answers from your knowledge base; routes verification questions to staff
Package or membership pricingReads back your published plan structure and visit counts
Acute back pain, can barely moveBooks the soonest opening and marks the note as urgent
Numbness, weakness, or bladder changesRed flag: escalates to your protocol instead of booking
Auto accident or personal injury intakeCaptures accident date, insurer, and attorney; routes to staff
Massage or adjunct therapy requestBooks it into the correct provider's open slot
Cancellation and late-fee policyReads your written policy back verbatim, no improvising
Lapsed maintenance-care patientOutbound recall campaigns call them inside your calling windows

Chiropractic phones ring hardest at exactly the moment the front desk is turned away from them: mid-adjustment. A new patient who reaches voicemail calls the next practice on the list. A call answered on the first ring becomes a consult on the schedule.

Where judgment stops

Acute pain gets booked. Red flags get a person.

The AI does not triage. It matches what the caller says against rules you wrote.

A caller who says their back locked up and they want the earliest slot gets that slot, with an urgent note attached. A caller who mentions numbness spreading down a leg, weakness, a change in bladder or bowel control, fever, or a recent fall or collision gets stopped mid-flow and handed to your on-call protocol.

The difference is not clinical reasoning. It is a named list of phrases and symptoms you approve during setup, applied identically at 8 AM and 9 PM. The AI never assesses severity, never suggests a stretch, and never tells a caller their symptoms are fine.

New patients get answered

The consult call that arrives mid-adjustment still gets answered and a slot on the schedule.

Plan questions answered accurately

Package tiers, visit counts, and cash rates come from your knowledge base, never from guesswork.

Spanish-speaking patients served

The AI detects the caller's language in the first words and continues in it. Six languages included.

See the full approach on the medical answering service page, or check the tiers on pricing.

Chiropractic answering questions

Hear it answer a chiropractic practice

Bring your real calls: new patient consults, package questions, red flags.