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Clinivocx vs Posh for medical practices
Live receptionists billed by the minute, or a medical-only AI at a flat monthly rate.
Posh is a 24/7 live-receptionist answering service billed per minute, from a $65 monthly base at roughly $1.90 to $2.30 per receptionist minute. Clinivocx is a medical-only AI receptionist at a flat $799 to $4,999 per month with a signed BAA and urgent-symptom escalation. Volume and the human-voice question decide between them.
Ade MercerFounder, ClinivocxUpdated
Competitor details verified August 2026 from posh.com/pricing; verify current terms with the vendor.
The pricing math
Per receptionist minute, or flat per month
Posh publishes all seven plans, which is rare and worth crediting. Here they are next to ours.
| Plan | Published price | Minute terms |
|---|---|---|
| Posh Chïc | $65/mo, 0 minutes included | $2.30 per receptionist minute |
| Posh Vogue | $130/mo, 50 minutes | $2.20 per additional minute |
| Posh Elegant | $215/mo, 100 minutes | $2.15 per additional minute |
| Posh Luxurious | $420/mo, 200 minutes | $2.10 per additional minute |
| Posh Prestigious | $700/mo, 350 minutes | $2.00 per additional minute |
| Posh Lavish | $975/mo, 500 minutes | $1.95 per additional minute |
| Posh Exclusive | $1,900/mo, 1,000 minutes | $1.90 per additional minute |
| Clinivocx Small | $799/mo flat, 1 provider | No minute meter, unlimited concurrent calls |
| Clinivocx Medium | $1,999/mo flat, 2-3 providers | No minute meter, every feature in every tier |
A per-minute bill rises with every hold, every callback, and every flu season. A flat tier does not move. The crossover sits where your monthly receptionist minutes times roughly $2 passes our flat price; past it, every additional call is free with us and billed with them. Run your own numbers.
Capabilities
What each vendor publishes
Only publicly verifiable rows. Not published means unknown, not absent.
| Capability | Clinivocx | Posh |
|---|---|---|
| Who answers | AI only, the same voice and rules on every call | Live human virtual receptionists |
| Published pricing | Yes: $799 / $1,999 / $4,999 per month | Yes: seven plans from $65 to $1,900 per month |
| Pricing model | Flat monthly by practice size, no meter | Base fee plus per-minute billing, roughly $1.90-$2.30 per minute |
| Medical-native | Yes, built only for US medical practices | No, a general answering service across industries |
| BAA | Yes, signed with every practice | Not published on their pricing page |
| Urgent-symptom escalation | Yes, named red flags trigger your on-call protocol | Not published |
| Appointment booking | Books, reschedules, and cancels during the call | Receptionists follow your instructions; scope not published on the pricing page |
| Languages | Six: English, Spanish, Hindi, Mandarin, French, Vietnamese | Not published on their pricing page |
| After-hours | Yes, 24/7/365, no shift premium | Yes, 24/7 live answering |
| Concurrency | Every caller answered at once | Capped by receptionists on shift |
| Contract | Monthly, published tiers | Month-to-month, no long-term contracts |
The real difference
A person on shift, or software on duty
Neither answer is wrong. They are different bets on what a practice line needs.
The Posh bet
A trained human answers with warmth and judgment, and you pay for each minute of that person's time.
The Clinivocx bet
Software answers instantly, every caller at once, follows your rules exactly, and costs the same in flu season.
The tradeoff
Humans improvise well and scale badly. AI scales perfectly and never improvises; it escalates instead.
For a medical line the question is sharper: what happens when a caller says "chest pain," and who carries the compliance burden of the call. Our answers are on How it works and HIPAA and security.
Be honest
When Posh is the better choice
Three situations where we would tell you to go with them.
You want a human voice on every call. That is Posh's whole product, and no AI sounds like a person who has done your front desk for years.
Your call volume is very low. At a $65 base plus per-minute billing, a quiet line costs a fraction of any flat tier. Below roughly 390 receptionist minutes a month, their bill is smaller than our Small plan.
Your line is not medical. Posh serves many industries. Clinivocx serves exactly one, and everything in it assumes the caller is a patient.
Our label
Where Clinivocx fits
Written by us, plainly, so you can decide without a sales call.
Best for independent US practices with 1-10 clinicians that want 24/7 call answering and urgent escalation live in days, with a signed BAA and public pricing, and no EHR integration project.
If that description does not match your practice, one of the other vendors on this site probably fits better. Start with the category view on AI receptionist vs answering service or run your own numbers in the ROI calculator.
Clinivocx vs Posh questions
Sourced answers, including the ones that favor them.
Hear it answer your phones
Bring the calls your practice actually gets. Pricing is exactly what is on this page.