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Clinivocx vs My AI Front Desk for medical practices
A $99-a-month general AI receptionist, or a medical-only one with a BAA and escalation rules.
My AI Front Desk is a general small-business AI receptionist from $20 to $99 per month with 200 metered voice minutes on its main plan. Clinivocx is a medical-only AI receptionist at a flat $799 to $4,999 per month with a signed BAA, urgent-symptom escalation, and no meter. The question is whether your phone line carries patients.
Ade MercerFounder, ClinivocxUpdated
Competitor details verified August 2026 from myaifrontdesk.com/pricing; verify current terms with the vendor.
The pricing math
Metered credits, or flat per month
Both companies publish prices. Here they are side by side.
| Plan | Published price | What the meter says |
|---|---|---|
| My AI Front Desk, Basic | $20/mo ($16/mo billed annually) | Chat, SMS, and email; no voice minutes listed on this plan |
| My AI Front Desk, Business-in-a-Box | $99/mo ($79/mo billed annually) | 200 voice minutes/month; overage 25 credits ($0.25) per minute |
| My AI Front Desk, Partner/Enterprise | Custom | Volume pricing, voice from 7 credits ($0.07) per minute |
| Clinivocx Small | $799/mo flat, 1 provider | No minute meter; 24/7 answering, booking, escalation, BAA |
| Clinivocx Medium | $1,999/mo flat, 2-3 providers | No minute meter; every feature in every tier |
The gap in sticker price is real, and it is worth being honest about: $99 per month is roughly an eighth of our smallest tier. The difference is what the price buys. Their plan meters voice by the minute and says nothing about patients. Ours assumes every caller is one: booking rules, red-flag escalation, PHI handling, and a signed BAA are the product, not add-ons. See our full pricing.
Capabilities
What each vendor publishes
Only publicly verifiable rows. Not published means unknown, not absent.
| Capability | Clinivocx | My AI Front Desk |
|---|---|---|
| Published pricing | Yes: $799 / $1,999 / $4,999 per month | Yes: $20 and $99 per month, plus custom enterprise |
| Pricing model | Flat monthly by practice size, no meter | Monthly plan plus metered credits for voice, SMS, and chat overage |
| Medical-native | Yes, built only for US medical practices | No, a general small-business receptionist across industries |
| BAA | Yes, signed with every practice | Not published on their pricing page |
| HIPAA discussion | Yes: MFA, PHI masking, audit logs, documented on /hipaa | Not published on their pricing page |
| Urgent-symptom escalation | Yes, named red flags trigger your on-call protocol | Not published |
| Languages | Six: English, Spanish, Hindi, Mandarin, French, Vietnamese | 20+ languages published |
| After-hours | Yes, 24/7/365 | Yes, AI answers around the clock |
| Integrations | HMAC-signed webhooks; no EHR project | Zapier and a verified outbound number; API on enterprise |
| Trial | No free tier; a 30-minute demo on your real call scenarios | 7-day free trial, no credit card required |
The medical question
A receptionist for any business, or for a practice
The clearest difference is not the price. It is what happens when a caller is a patient.
Their pitch
An AI receptionist for any small business: 20+ languages, Zapier, a 7-day trial, live in minutes.
Our pitch
Only medical practices. Red-flag escalation, booking against your rules, recall outreach, and a signed BAA.
The honest overlap
Both answer around the clock, both publish prices, and both go live without an IT project.
A general receptionist treats "chest pain" as words in a message. A medical one treats it as a named red flag with a protocol behind it. How we handle that moment is documented on How it works and HIPAA and security.
Be honest
When My AI Front Desk is the better choice
Three situations where we would tell you to go with them.
Your business is not a medical practice. For a salon, a gym, a contractor, or a storefront, a $99 plan with 200 voice minutes and Zapier is a genuinely strong offer, and none of what makes Clinivocx expensive applies to you.
You want to try before you talk to anyone. Their 7-day free trial needs no credit card. We ask for a 30-minute demo instead, because a medical deployment starts with your escalation rules, not a signup form.
Budget is the whole decision. If the choice is $99 or nothing, take the $99. Just get their BAA position in writing first, because without one the compliance risk of patient calls sits with your practice.
Our label
Where Clinivocx fits
Written by us, plainly, so you can decide without a sales call.
Best for independent US practices with 1-10 clinicians that want 24/7 call answering and urgent escalation live in days, with a signed BAA and public pricing, and no EHR integration project.
If that description does not match your practice, one of the other vendors on this site probably fits better. Start with the category view on AI receptionist vs answering service or run your own numbers in the ROI calculator.
Clinivocx vs My AI Front Desk questions
Sourced answers, including the ones that favor them.
Hear it answer your phones
Bring the calls your practice actually gets. Pricing is exactly what is on this page.